User Data Deletion Instructions
Disconnect access or request deletion.
You do not need to keep a social or Google connection active to use these instructions. Choose the path available to you, and never send a password or access token.
Option one
Disconnect inside
- Sign in at app.growdiator.com.
- Open Connections and choose Facebook, Instagram, or the relevant Google connection.
- Select Disconnect and confirm the action.
This revokes the workspace connection and removes the stored credential used to access that destination. Other workspace data is retained until you delete it or request account deletion.
Option two
Remove from the connected service
In Facebook, open Settings and privacy, then Settings, then Apps and Websites. Select and remove its access. If Meta presents a Send Request option for data deletion, you may use it.
For Instagram or Google, use that account's connected-app, website-permissions, or third-party-access settings to revoke . Provider menu names can change; use the provider's current help center if the option has moved.
Revocation prevents future authorized access. To ensure associated workspace records are also removed, use option three below.
Option three
Email a deletion request
Email support@growdiator.com from the address associated with your account. Use the subject data deletion request and include:
- the email address used for your account;
- the workspace or product name;
- the Facebook Page, Instagram professional account, Google property, or other connection to remove; and
- whether you want only that connection deleted or the full account and workspace deleted.
Do not include a password, access token, government identifier, or other unnecessary sensitive information.
What deletion covers
A verified request can cover account profile data, stored authorization tokens, provider and destination identifiers, connection settings, workspace content, uploaded media, and publishing or performance records associated with the requested account or connection.
Posts already published on a Facebook Page, Instagram account, website, or other connected service are not deleted from that destination by an account-data request. Delete those posts on the destination itself.
We may retain limited records when necessary for legal obligations, security, fraud prevention, dispute resolution, or enforcement. We de-identify retained records where practical, restrict their use, and remove residual backup copies through the regular backup cycle.
Verification, timing, and status
We may ask you to verify control of the account, workspace, or connected destination before deleting data. We will acknowledge a valid direct request and ordinarily complete it within 30 days. We will explain any lawful reason that requires more time or prevents deletion of a specific record.
If Meta sends the request through its own deletion flow, keep the confirmation code and status link it provides. For a request sent by email, reply to the acknowledgement message to check status.
Questions about these instructions can be sent to support@growdiator.com. See the Privacy Policy for the complete data-use and retention explanation.
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